Conditions of Use

The following terms and conditions of sale are set down by Alchemist.sg (*Trial*) in order to prevent any possible areas of misunderstanding.

Formation of the Contract

• The offer in this sale will be when the buyer fills in the order form and submits it to Alchemist.sg (*Trial*).
• If payment is by credit card, the acceptance shall be when Alchemist.sg (*Trial*) charges the buyer’s credit card.
• If payment is by check or money order, the acceptance shall be the receipt of check or money order by Alchemist.sg (*Trial*) within 10 days of order date.

Payment

• Purchases made by check or money order will be shipped once payment has been verified.
• Bank charges relating to returned checks will be the responsibility of the buyer.

Shipping

Singapore Orders

Currently, we ship to Singapore for a flat rate fee of SGD$5.00 for orders less the 10kg in weight and SGD$10.00 for orders with weight of more the 10kg. Orders will typically arrive within 4 to 7 business days (Monday through Friday, not including holidays), following payment authorization and verification.

International Orders

International orders will typically arrive within 9 to 15 business days (Monday through Friday, not including holidays) at a flat rate of SGD$10 for orders below 200gm, SGD$30 for orders above 200gm and below 800gm and SGD$50 for orders above 800gms limited to 1.4kg.

Shipping Terms for International Orders

It is not unlikely that there will be a customs fee imposed by your local government on any goods purchased outside of the country in which you reside. Alchemist.sg does not bare any responsibility for any fees that may be imposed by your local government's customs agency or courier/mailing service, nor are we to be held liable for any delays that may occur due to this process.

Cancellation of the Contract

• The buyer has the right to cancel the sale prior to the goods being shipped.
• If the goods have already been shipped the buyer no longer has the right to cancel the sale.

Ownership

• The goods become the possession of the buyer when the customer’s credit card is charged or check/money order is received.
• Alchemist.sg (*Trial*) is responsible for ensuring that all goods are fit for their purpose and are free from any fundamental defect prior to shipping the goods to the buyer.

Conformity of the Goods

• Alchemist.sg (*Trial*) will deliver goods which are of the quantity, quality and description as stated at the time of purchase.
• The buyer should examine the goods immediately upon receipt to check that the goods conform to the invoice.
• The buyer should notify Alchemist.sg (*Trial*) if any lack of conformity exists within 3 days of receipt of the goods.
• If the goods do not conform to the invoice in a fundamental way, Alchemist.sg (*Trial*) will either replace those products which do not conform or refund the cost of those items. The choice of refunding or replacing the items will be made by Alchemist.sg (*Trial*)
• If the buyer does not notify Alchemist.sg (*Trial*) within 3 days of receipt of goods the buyer loses the right to rely on a lack of conformity and Alchemist.sg (*Trial*) is not responsible for replacing such goods.
• Those goods which do not conform to the invoice and as such have been substituted are the property of Alchemist.sg (*Trial*).
• The buyer is responsible for making all necessary arrangements in order to ensure that the products are returned to Alchemist.sg (*Trial*).
• The postage entailed by the buyer for the returning of goods which do not conform to the invoice will be covered by Alchemist.sg (*Trial*).

Definition of Fundamental

A breach of contract committed by one of the parties is “fundamental” if it results in such detriment to the other party as substantially to deprive them of what they are entitled to expect under the contract, unless the party in breach did not foresee, nor could a reasonable person under the same circumstances have foreseen such a result.